Faqs
What types of plans do you offer?
We offer three subscription options to keep your cans clean! Choose from a once yearly cleaning, quarterly cleaning or monthly cleaning. All plans are billed annually.
What is the preferred method of payment?
Credit Card
When will my credit card be processed for payment?
You pay a one-time fee for the entire year upon signing up for the service. You won’t get charged again until your renewal next year.
How many cans are included per service?
We include two trash cans per trash can cleaning service
What if my HOA will not allow my cans out past a certain time on trash collection day … and certainly not the day after?
You can leave your trash cans up by the garage, the side of the house, or anywhere where we can reasonably have access to them without needing to walk inside an enclosure. We will return them to that exact spot when we finish our work.
In addition, you can give us the contact information of the HOA Board and Manager, and we will be happy to provide them with a call to see if we can come up with a solution. Many HOA’s work with us once they understand our service’s health and aesthetic benefits. Quite often, the HOAs ask us to come back and serve their entire community, and we’re happy to do so at discounted rates.
What if I am away & unable to have my empty cans available to you on my service day?
Simply call or email us in advance and we will reschedule your trash can cleaning service.
How will I know the can service cleaning is completed and I can gather my cans?
Trust us, you’ll know! They will look new and smell fresh. In addition, you will receive a service confirmation email confirming that your trash cans have been cleaned and deodorized.
What does Captain Can do with the dirty wash water that is captured each day?
Great question! Captain Can is equipped with the latest advances in technology, utilizing a proprietary five-step filtrating system that cleans dirty water down to 5 microns per million. Our trash can cleaning truck meets environmental safety standards and allows the reuse of water.
What other services do you offer?
We also offer sidewalk and driveway power washing